Real Results, Real Businesses

Proven Success Stories

See how we've helped businesses across different industries transform their online reputation and achieve measurable results. Every case study includes real metrics and client testimonials.

500+
Success Stories
4.7
Avg Final Rating
247%
Avg Review Increase
90 Days
Avg Turnaround

Bella Vista Restaurant Group

Regional Restaurant Chain • 8 Locations • Family-Owned

The Challenge

Food poisoning incident at flagship location generated 47 negative reviews in 48 hours

Overall rating dropped from 4.2 to 2.1 stars across all platforms

Local news coverage amplified the crisis online

Foot traffic decreased 45% within two weeks

Crisis Metrics

2.1
Average Rating
-45%
Foot Traffic
47
Negative Reviews
72hr
Crisis Duration

Our Solution

Crisis Response (24 hours): Professional responses to all negative reviews with accountability and action plan

Review Generation: Systematic campaign to encourage satisfied customers to share their experiences

Content Strategy: Created positive news stories about community involvement and food safety improvements

Search Suppression: Pushed negative news articles to page 2 of search results

The Results

Before
2.1

Crisis dominated search results, negative reviews overwhelming positive feedback

After
4.7

Positive reviews dominate, community support stories featured prominently

90-Day Results

+340%
More Reviews
+28%
Foot Traffic
+15%
Revenue
247
New Reviews
"Repudesk saved our family business. When the food poisoning incident happened, I thought we were finished. Michael's team responded immediately and turned our worst crisis into our biggest comeback story. We're now stronger than ever."
MV
Maria Valentino
Owner, Bella Vista Restaurant Group

Thompson Dental Group

Multi-Location Dental Practice • 4 Offices • 25 Years in Business

The Challenge

Disgruntled former employee posted false accusations across multiple platforms

New patient appointments dropped 60% over 6 months

Existing patients expressing concerns due to online reputation

25 years of excellent service overshadowed by recent negative content

Our 6-Month Strategy

Legal Review: Worked with legal team to address false claims while building positive content

Patient Outreach: Systematic follow-up with satisfied patients to share their experiences

Content Creation: Showcased advanced dental technology and community involvement

HIPAA Compliance: All strategies maintained strict patient privacy requirements

Outstanding Results

3.1→4.8
Star Rating
+156
New Reviews
+85%
New Patients
6 Mo
Full Recovery

Google Search: "Thompson Dental Group"

Official website showcasing 4.8-star rating
Google My Business with 150+ positive reviews
Local newspaper: "Community's Most Trusted Dentist"
Patient testimonial videos on YouTube
Professional association recognition
"I was ready to retire early because of the reputation damage. Repudesk not only restored our practice's reputation but made it stronger than it's ever been. We're booked solid and our patients are our biggest advocates."
JT
Dr. Jennifer Thompson
Owner, Thompson Dental Group

Martinez & Associates Law

Personal Injury Law Firm • 15 Attorneys • Established 1995

The Situation

Competitor law firm posting fake negative reviews targeting specific attorneys

Potential clients choosing competitors due to online reputation concerns

High-value cases being lost to firms with better online presence

Bar association compliance concerns about response strategies

Compliant Strategy

Bar Association Compliance: All responses and content reviewed for legal ethics compliance

Client Confidentiality: Highlighted case successes without revealing client information

Professional Authority: Created thought leadership content on legal topics

Community Recognition: Amplified existing awards and professional recognition

Impressive Outcomes

12-Month Results

Online Leads +127%
Case Value +$2.3M
Star Rating 2.8 → 4.6
Search Ranking #1 Local

Our 4-Phase Approach

1
Legal compliance review and strategy development
2
Client success stories and professional achievements
3
Thought leadership content and community involvement
4
Ongoing monitoring and reputation protection
"Repudesk understood the unique challenges law firms face with online reputation. They not only restored our firm's reputation but positioned us as the premier personal injury firm in our market."
CM
Carlos Martinez
Managing Partner, Martinez & Associates

Consistent Results Across All Industries

These are just three examples of the hundreds of success stories we've created for our clients.

98%
Success Rate
4.7
Average Final Rating
247%
Review Increase
90 Days
Average Recovery

Healthcare

Dental Practices 127 clients
Medical Groups 89 clients
Average Rating Improvement +2.3 stars

Restaurants

Single Locations 156 clients
Restaurant Chains 43 clients
Average Rating Improvement +2.1 stars

Professional Services

Law Firms 78 clients
Real Estate 92 clients
Average Rating Improvement +1.9 stars

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